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Funky Monkey Feet - childrens shoes - kids shoes

 

 

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Got a shoe related question? Call our Cardiff shoe shop on

029 2066 6688

 

Opening Times

Monday - Saturday
10.00am - 5.30pm

Sunday
11.00am - 4.00pm

Terms and Conditions

Your statutory rights are not affected by Funky Monkey Feet's store policies. This is a safe and secure site, all card details are processed on Lloyds TSB secure web servers.

Ordering online

Orders placed online will be processed and dispatched within 4-5 working days. Where an item is not in stock the customer will be notified and advised of other available options. Any delay with dispatch of goods will be notified in writing via e-mail.

Goods are charged at prices shown on Funky Monkey Feet product pages on the date the customer places the order. If there are unexpected price changes the customer will be notified prior to dispatch of goods.

If you have been to Funky Monkey Feet shop in Cardiff and you have seen a product in store that is not on the web site, then please contact us on 029 2066 6688 and we will be more than happy to arrange for you to receive that item. Alternative payment methods may need to be arranged, options available will be discussed when you contact a member of staff at Funky Monkey Feet.

Returns

If you wish to cancel your order on receipt of goods and obtain a full or part refund you can do so, for whatever reason, within 5 days of delivery. The cost of return postage will be at the customer's expense. A refund will be granted once goods are received by Funky Monkey Feet in their original undamaged packaging.

A full refund or credit will be given for faulty or damaged goods if they are returned within 14 days of delivery, subject to prior notification and approval. Please note we are unable to accept the cost of sending us back returns where the goods have been incorrectly ordered.

Availability and range changes

All goods are subject to availability. Changes are made to the Funky Monkey Feet shoes range from time to time and we reserve the right to replace any item without notice and without prejudice. If for any reason an item is unavailable after processing your payment a member of staff will contact you by e-mail and a full refund will be processed.

Size by age

Shoe sizes stated are industry standard, however, we recommend that you have your child's feet measured by a professional shoe fitter (our Funky Monkey Feet staff are all fully qualified to fit children's shoes) before purchasing shoes. If you are in any doubt please call Funky Monkey Feet on 029 2066 6688.

Prices

All prices include VAT where applicable. Prices are subject to change without prior notice.

Payment

We accept all major credit, debit cards and cheques. Where payment method is by cheque, goods will be dispatched once the cheque has cleared. Please note that goods will only be dispatched once full payment has been received.

Delivery shortfalls/faulty goods

All delivery shortfalls or receipt of faulty goods must be notified within 48 hours for claims to be considered.

Delivery Information

Charges for postage and packing are currently FREE for all orders over £50.00 (within the UK). Charges for orders under £50.00 will be charged at a flat rate of £2.50 per item. The customer will be contacted via e-mail prior to dispatch of goods to confirm any charges not outlined on Funky Monkey Feet's website.

For all orders outside mainland UK delivery will be charged at the appropriate shipping rates. The customer will be contacted via e-mail prior to dispatch of goods to confirm any charges not outlined on Funky Monkey Feet website.

Guarantee

We guarantee you will be satisfied by the quality of our products.

Consumer Right To Cancel

Consumers have the right to cancel an order under the distance selling regulations by sending an email to info@funkymonkeyfeet.co.uk or by letter to Heidi Davies (Proprietor) Funky Monkey Feet, 31-33 Castle Arcade, Cardiff CF10 1BW. Funky Monkey Feet recommend notices should be sent by registered post only and using a signature obtainable on delivery postal method.

The cancellation period begins as soon as the goods are ordered and ends on the expiry of seven working days, beginning with the day after the day on which the consumer receives the goods.

The Consumer is responsible for the safe return of the goods to the Funky Monkey Feet premises (address shown above) and at the consumers cost. Funky Monkey Feet would suggest that the consumer uses a courier service that offers both insurance and tracking with signatured delivery to ensure safe return of goods.

Funky Monkey Feet are not responsible under the distance selling regulations for the cost of returning any goods. Complaints should be addressed to info@funkymonkeyfeet.co.uk.

Privacy Policy

All customer information submitted through this web site is for the purposes of Funky Monkey Feet, Cardiff only. All information is treated with confidentiality and will not be disclosed to any third parties.